Preliminary trial data show that innovative AI doctor assistants can dramatically reduce managers and improve patient care.
NHS clinicians will be supported using AI Doctor Assistant to free staff time and take notes to provide better care to patients thanks to guidance published today.
New technology means more people will be seen in A&E, allowing clinicians to spend more time during patient-focused appointments, and bookings will be shorter.
Through plans for the change, the UK government says it is bounced back on the NHS and cutting back on waiting lists.
The guidance published today encourages the use of these products that use voice technology and generator AI to translate words spoken to structured medical notes and letters across a variety of primary and secondary care settings, including hospital and GP surgeries.
AI Doctor is set up for reform of the health system
Government mission-driven approaches promote the use of new technologies such as the AI Doctor Assistant, reform health systems, improve patient care, and provide faster and smarter care.
One of the tools, Ambient Voice Technologies (AVTS) – can transcribe patient clinician conversations, create structured medical notes, and draft patient letters.
Patient safety and privacy are paramount. This is why guidance focuses on data compliance and security, as well as risk identification and assessment, while ensuring that staff are properly trained before using technology.
Wes Streeting, a health and social care secretary, said: “AI is a catalyst that revolutionizes healthcare across the Anhs and promotes efficiency across the NHS.
“We are determined to embrace this type of technology, so clinicians don’t have to spend too much time pushing the pen and can focus on the patient.”
Features of AVT Technology
The London-wide AVT work funded by the NHS England, led by the Great Ormond Street Hospital for Children, evaluated AVT function across a variety of clinical settings in adult outpatients, primary care, pediatrics, mental health, community care, A+E, and London ambulances.
This multisite assessment, which includes over 7,000 patients, demonstrates widespread benefits. The provisional data shows:
Increased direct care: Clinicians spend more time with patients rather than entering them on a computer. Increased A&E productivity: AI Doctor Assistant has helped more patients seen in the emergency department by performing management tasks for A&E staff.
At Gosh, AVTS listened to consultations and drafted a clinic note and letter. These were then edited and approved by the clinician and then uploaded to a secure electronic health record system and sent to patients and their families.
The clinician agreed that the AI physician assistants helped give more attention to patients without affecting the quality of the clinic’s notes and letters.
Dr. Maaike Kusters, pediatric immunology consultant at Gosh, explained: “The patients I see in my clinic have very complicated medical conditions, so it is very important to make sure we capture exactly what we discuss in our appointment, but this means we are typing rather than looking at the patients and their families in person.
“Using the AI assistant during the trial allowed me to sit face to face with them and really focus on what they were sharing with me without compromising on the quality of the document.”
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