President Trump’s namesake cell phone provider and smartphone maker Trump Mobile has reportedly leaked customer data, including mailing addresses and email addresses.
On Tuesday, YouTubers Coffeezilla and penguinz0 said they had ordered Trump Mobile’s gold T1 cell phone and were alerted by researchers who discovered the data leaked online.
“I know that because, sadly, I am one of those customers whose mailing address, email address, everything except their credit card number has been compromised,” said Coffeezilla, who has made a name for himself investigating crypto fraud. “Don’t order from trumpmobile.com unless you’re willing to have your information leaked. Basically, that’s very bad.”
The two YouTubers said they ordered the T1 smartphones out of curiosity, not to support the president and his business endeavors. Now, like other Trump Mobile customers, their information has been compromised.
The two said they were informed about the breach by a source and shared personal information to prove they did indeed have access. The researcher said the issue is still unresolved as he was unable to contact anyone at Trump Mobile. “We all encountered radio silence,” penguinz0 said.
Both YouTubers did not explain how the hackers accessed the data, but said it was very easy and the data is still available online.
Trump Mobile did not respond to TechCrunch’s request for comment.
inquiry
Want more information about the Trump Mobile customer data breach? From a non-work device, you can securely contact Lorenzo Franceschi-Bicchierai on Signal (+1 917 257 1382) or on Telegram and Keybase @lorenzofb or by email.
According to Coffeezilla, it appears only 30,000 people ordered the phone, based on the unique ID that was leaked. This is a much lower number than expected. Estimates say there were 590,000 pre-orders last year at a cost of $100.
Trump Mobile was announced last year with a promise to offer phones that were “Made in the USA.” After all, NBC News said its reporters received the device about nine months after it was scheduled to be delivered, and marketing materials say the phone was “designed with American values in mind” and “shaped by American innovation.”
The Verge and colleagues found that the phone only had 11 American flags instead of 12, but it’s possible that graphic designers intended the TRUMP MOBILE logo to be the 12th stripe. Others have noted that the phone looks similar to an HTC phone from two years ago, suggesting it may simply be a rebranded device.
This phone has been plagued with problems since day one. For example, 404 Media tried to order T1 when it was announced, but the order page failed and they charged the wrong amount.
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